Frequently Asked Questions (FAQs).

1 / Who will conduct my sessions?

All consultations and program elements are designed and customised by Dr. Neha, ensuring you receive expert, personalised care from her tailored to your unique needs.

2 / Can I upgrade to a program after completing a single session?

Absolutely! If you find value in the initial consultation and wish to continue, you can transition to a multiple-session program. To do so, you’ll only need to pay the full program cost.

3 / Are your sessions and programs in-person or online?

All our sessions and programs are online. For special in-person appointment requests please reach out to us through our contacts page.

4 / What is the difference between your in-person and online programs?

The core content and guidance provided in both in-person and online programs are the same.

5 / What happens if I don’t finish my sessions within the required time frame?

All programs have a specified time frame to ensure consistency and progress. If you are unable to complete your sessions on time, the sessions cannot be carried forward. Special circumstances may be considered for extensions depending on the program.

6 / What can I expect during my first session?

During your first session, we’ll:

Review your intake questionnaire, dietary habits, and past medical history.
Discuss your health concerns, goals, and areas of focus.
Educate you on relevant topics (e.g., nutrition, stress management, behavioral changes).
Review available lab reports and identify any gaps.
Set realistic and actionable foundational goals to help you move forward confidently.

7 / Do I need to complete any forms before the session?

Yes, you’ll need to fill out an intake questionnaire before your session. This will cover your medical history, current lifestyle, dietary habits, and health goals. Completing this form helps us maximize the effectiveness of your session.

8 / Can I use my insurance for this session?

Consultations and programs are not covered by insurance.

9 / Do I need to bring any lab results to the session?

If you have recent lab results (within the past 6 months), it’s highly recommended to bring them to your session. This allows us to provide more personalised recommendations. However, lab results are not compulsory.

10 / Can I book sessions for my child or family member?

Yes, consultations can be tailored for children or family members, provided they are open to making lifestyle changes. For minors, a parent/guardian must give consent, however, they might be asked to not be present during the session.

11 / What happens if I need to reschedule or cancel my session?

We understand that life happens! Rescheduling is possible with at least 24 hours notice. Late cancellations or no-shows will not be subject to a refund.

12 / What’s included in the multiple-session program?

The program includes:

Comprehensive health and lifestyle assessment
Ongoing support and accountability through follow-ups
Educational resources on nutrition, lifestyle, and behaviour changes
Personalised dietary and wellness plans
Adjustments based on your progress or new goals

13 / Will you prescribe supplements or medications?

Dr. Neha does not prescribe medications but may recommend supplements as part of your wellness plan. These are optional and based on individual needs.

14 / Can I follow your philosophy if I have dietary restrictions?

Absolutely. All recommendations are customised to accommodate dietary preferences, restrictions, and cultural needs. Whether you’re vegan, vegetarian, gluten-free, or have allergies, your actions will reflect your requirements.

15 / Do I need to exercise as part of the program?

Physical activity is often a key component of overall health, but recommendations will depend on your fitness level, goals, and any physical limitations. We’ll discuss options that suit your lifestyle.

16 / Can I pay in instalments?

No. But incase of genuine financial difficulties, you can always get in touch with us and we can discuss.

17 / How can I schedule an appointment?

Online using the calendar slots and making the payment to secure a spot.